Stories about: ideation

Designing from the bottom up: Guiding healthcare stakeholders through ideation

healthcare co-design

At a recent event, Michelle Domey, mother of a child with special health care needs, found herself sharing her experience with a design expert, describing recent telehealth appointments at Boston Children’s Hospital. “My son feels like he’s having a private appointment, even though I’m sitting next to him, and his doctor is miles away,” she reflected. “Who thought that was possible through a tablet or a computer?”

As adult patients nodded in agreement, the group began to think about how to leverage Michelle’s experience to design support systems for kids with special health care needs. A software engineer expanded Michelle’s comment into a vision of the classroom of the future — a learning environment fully equipped with remote learning solutions for children with special health care needs, and environmental sensors for children with severe food allergies and health risks. The Olin College Co-Design for Better Health Innovation Lab was well underway.

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