Stories about: voice technology

Giving voice a voice in health care

voice technology in healthcare

Physicians, like consumers in general, are increasingly embracing voice technology and smart home speakers. But does voice have a role in health care itself, beyond simple dictation of clinical notes? Boston Children’s Hospital is among those experimenting. The hospital’s Innovation and Digital Health Accelerator (IDHA) describes its learnings in an article published today by Harvard Business Review.

After hosting a Voice in Healthcare hackathon in various simulated clinical environments in 2016, IDHA ran three pilots with voice-based systems. In the intensive care unit, clinicians used voice as a hands-free way to get basic information, saving time while maintaining infection control standards. The pediatric transplant team used voice prompts to guide them through the pre-operative organ-validation and checklist process.

voice technology in health care Harvard Business ReviewThe third, longest-running pilot is in patients’ homes: Through KidsMD, parents have logged more than 100,000 interactions with Amazon’s voice assistant, Alexa, receiving personalized guidance around common illnesses like ear infections, fever and the common cold. More types of wellness and disease-specific “skills” are in the works to create true home health hubs.

Voice has its limitations, but in a Boston Children’s survey, only 16% of physicians stated they would not try voice.

Read more in HBR and check out IDHA’s portfolio.


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7 digital health predictions for 2017

digital health predictions

What does 2017 have in store for digital healthcare innovations? Vector connected with clinical, digital health and business experts from the Innovation & Digital Health Accelerator (IDHA) at Boston Children’s Hospital and asked for their predictions.

Overall? “Expect to see a reshaping of the patient journey, more patient-centric care and more clinically impactful technology in 2017,” says John Brownstein, PhD, Chief Innovation Officer at the hospital. “We’re also looking forward to digital health offerings being met by industry-wide adoption as patient-centric care is provided and reimbursed.”

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Bringing voice technology to healthcare: Hacking with Amazon’s Alexa

voice technology healthcare
Kate Donovan, clinical advisor to IDHA, conducts a simulated inpatient demo of Alexa.

Earlier this spring, Boston Children’s Hospital’s Innovation and Digital Health Accelerator (IDHA) released KidsMD for Amazon’s Alexa, the voice technology system’s first healthcare “skill.” It offers simple health advice for parents inquiring about their child’s fever and medication doses at home. But fever is just the beginning. Where else in a patient’s journey could voice be leveraged?

In collaboration with Boston Children’s Hospital’s Simulator Program (SIMPeds), IDHA brought Alexa to a two-part mini-hackathon on May 25. Patients and their families, clinicians, developers and researchers were invited to watch and join demonstrations of voice technology across the hospital. In the breakout hack sessions that followed, participants brainstormed future applications for voice at Boston Children’s.

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